If you are running a private vB5 forum that requires registered users to access and view the forums, you are experiencing this bug where the reset-password page is not accessible when user is not logged in. So it's not possible for your users to reset their password.

Enabling "Can View Channels" permission fixes the issue, however it's not a desirable workaround as it allows guests to partially ........

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Original Source: Miscellaneous Hacks - [vBMods.rocks] Quick fix for guests having no access to the reset-password page